State Farm® Insurance Agent John Wilber

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Linda Reynolds

July 27, 2023

5 out of 5

"Sarah and John have given us the upmost care while getting insurance for our new house, our old house and with our vehicles. They do everything in a smooth timely manner while excelling in being professional and friendly. The financial bottom line fit our expectations while affording us the coverages perfect for us. I would highly recommend them for 5 star service."

Angie Lindroth Hudak

June 9, 2023

1 out of 5

"Not responsive. I have never received an email back from John Wilber."

Misplaced Whimsy

May 20, 2023

5 out of 5

"I recently had the pleasure of visiting the Office, and I must say that my experience exceeded all expectations. From the moment I walked through the doors, I was greeted with warm smiles and a genuine desire to assist me with my insurance needs."

Valerie Leonard

May 15, 2023

5 out of 5

"Sara is the best she really helps you understand your insurance and is great at finding you discounts."

Derek Johnson

May 12, 2023

5 out of 5

"John Wilber's staff, and most especially Sarah A., is wonderful and always helpful. Over the years, Sarah has been nothing short of amazing!!"

Wild Serene

April 14, 2023

5 out of 5

"I called to get a quote and Sarah, the policy specialist was very helpful. Very friendly. The price was right, so I signed up. Who knew renters insurance was less than $20!"

Sarah Renee

April 14, 2023

5 out of 5

"After having a tree branch fall and damage my car, This company had my claim resolved and money in my account within a week. I am very satisfied with the claims process."

James Craven

January 3, 2023

5 out of 5

"I have been with this agency for twenty years and I hope it continues for a like amount. The office staff is great."

Alicia kapinos

March 8, 2021

5 out of 5

"Sarah A in the office is just amazing. Love talking with her. This office is always pleasant to deal with. They jump on top of any issues you may be having and fix them right away. There is no “passing the buck” with this insurance office."

Yuanqian Chen

March 1, 2021

5 out of 5

"I had a wonderful experience with Sarah Audet at John Wilber's State Farm office about a claim. She is patient, considerate and efficient. I appreciate her help and feel very comfortable with the process."

Tianalee Ortiz

September 16, 2020

1 out of 5

"Do not and I mean DO NOT work with these people. Take your business and money to a different branch. They never answer their phones or respond to emails. They take discounts off without permission resulting your insurance to go up without them even notifying you and automatic payments being declined also resulting into additional money being owed. I had my steer clear discount removed without my consent and never put back on even after weeks-months of calling and having statefarm representatives from customer service attempting to call and email. Finally Sarah sent me the form to which I signed and emailed back and STILL nothing and it’s been MONTHS now. Im switching to a different branch. I even reached out to Anthony for the problem to be resolved and it never was. Run and don’t look back. They want all the money they can get."

Marina Dizon

June 6, 2019

5 out of 5

"Anytime I call, a women named Sara always helps me out. She is kind, professional, and so well informed! I love how when she tells you she will do something she always remembers to do it like calling you back or emailing you information she never forgets! I hope to always get help from her."

legativa drawn

February 5, 2019

5 out of 5

"Amazing environment, great help to me and my entire family when coming to insurance help and advice. Plus the customer service was exemplary."

Lindsey Aguiar

December 10, 2018

5 out of 5

"Such sweet employees. Home like atmosphere when you walk in. Even decorated lovely for Christmas! I would definitely return here and keep my business with them."

Thomas Uznanski

May 9, 2018

1 out of 5

"Something has happened to this agency. Personnel in the office don't seem to have a clue as to what their job is. We are switching after more than 40 years."

Ruth Labbe

February 13, 2015

1 out of 5

"Absolutely the worst agent. I was a client for over 13 years but in the last 2 years the office turnover and level of incompetents has cost me over $200 in fees. I've had all my cars lapsed for non payment when they were on automatic payment plans and after the lapse I received a refund for over payment. Discounts were removed without cause and I have 2 different bills due on the same day for the same car for completely different amounts. Run don't walk away from this group."

What our customers say about us...

Linda Reynolds

July 27, 2023

5 out of 5

"Sarah and John have given us the upmost care while getting insurance for our new house, our old house and with our vehicles. They do everything in a smooth timely manner while excelling in being professional and friendly. The financial bottom line fit our expectations while affording us the coverages perfect for us. I would highly recommend them for 5 star service."

Angie Lindroth Hudak

June 9, 2023

1 out of 5

"Not responsive. I have never received an email back from John Wilber."

Misplaced Whimsy

May 20, 2023

5 out of 5

"I recently had the pleasure of visiting the Office, and I must say that my experience exceeded all expectations. From the moment I walked through the doors, I was greeted with warm smiles and a genuine desire to assist me with my insurance needs."

Valerie Leonard

May 15, 2023

5 out of 5

"Sara is the best she really helps you understand your insurance and is great at finding you discounts."

Derek Johnson

May 12, 2023

5 out of 5

"John Wilber's staff, and most especially Sarah A., is wonderful and always helpful. Over the years, Sarah has been nothing short of amazing!!"

Wild Serene

April 14, 2023

5 out of 5

"I called to get a quote and Sarah, the policy specialist was very helpful. Very friendly. The price was right, so I signed up. Who knew renters insurance was less than $20!"

Sarah Renee

April 14, 2023

5 out of 5

"After having a tree branch fall and damage my car, This company had my claim resolved and money in my account within a week. I am very satisfied with the claims process."

James Craven

January 3, 2023

5 out of 5

"I have been with this agency for twenty years and I hope it continues for a like amount. The office staff is great."

Alicia kapinos

March 8, 2021

5 out of 5

"Sarah A in the office is just amazing. Love talking with her. This office is always pleasant to deal with. They jump on top of any issues you may be having and fix them right away. There is no “passing the buck” with this insurance office."

Yuanqian Chen

March 1, 2021

5 out of 5

"I had a wonderful experience with Sarah Audet at John Wilber's State Farm office about a claim. She is patient, considerate and efficient. I appreciate her help and feel very comfortable with the process."

Tianalee Ortiz

September 16, 2020

1 out of 5

"Do not and I mean DO NOT work with these people. Take your business and money to a different branch. They never answer their phones or respond to emails. They take discounts off without permission resulting your insurance to go up without them even notifying you and automatic payments being declined also resulting into additional money being owed. I had my steer clear discount removed without my consent and never put back on even after weeks-months of calling and having statefarm representatives from customer service attempting to call and email. Finally Sarah sent me the form to which I signed and emailed back and STILL nothing and it’s been MONTHS now. Im switching to a different branch. I even reached out to Anthony for the problem to be resolved and it never was. Run and don’t look back. They want all the money they can get."

Marina Dizon

June 6, 2019

5 out of 5

"Anytime I call, a women named Sara always helps me out. She is kind, professional, and so well informed! I love how when she tells you she will do something she always remembers to do it like calling you back or emailing you information she never forgets! I hope to always get help from her."

legativa drawn

February 5, 2019

5 out of 5

"Amazing environment, great help to me and my entire family when coming to insurance help and advice. Plus the customer service was exemplary."

Lindsey Aguiar

December 10, 2018

5 out of 5

"Such sweet employees. Home like atmosphere when you walk in. Even decorated lovely for Christmas! I would definitely return here and keep my business with them."

Thomas Uznanski

May 9, 2018

1 out of 5

"Something has happened to this agency. Personnel in the office don't seem to have a clue as to what their job is. We are switching after more than 40 years."

Ruth Labbe

February 13, 2015

1 out of 5

"Absolutely the worst agent. I was a client for over 13 years but in the last 2 years the office turnover and level of incompetents has cost me over $200 in fees. I've had all my cars lapsed for non payment when they were on automatic payment plans and after the lapse I received a refund for over payment. Discounts were removed without cause and I have 2 different bills due on the same day for the same car for completely different amounts. Run don't walk away from this group."